What We Collect and Why We Collect It
When you register, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket. Each deposit or withdrawal links your mobile wallet number to your account record so we can verify transactions and detect unauthorised activity. We also
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log device type, browser, IP address and session timestamps each time you connect. This is standard fraud-prevention practice, not optional data gathering. If you contact our support team, the conversation is stored so we can follow up accurately on any unresolved issue. We do not sell,
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rent or share your personal data with third-party marketing companies. Data may be disclosed to payment processors — including the mobile money networks you use — solely to complete your transaction. Retention periods vary: active account data is held while your account remains open; transaction logs
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are kept for the period required under applicable financial-compliance obligations. You can request a copy of your stored data or ask us to delete your account at any time by writing to our support address. Eligibility to use our platform depends on your local law and
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the regions we currently serve, and the same jurisdictional rules apply to how we process your data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.